Easiest Ways to Check American Express Gift Card Balance
American Express Gift Cards are usually purchased online at Amexgiftcard.com. If you wish, you can also purchase them at participating retail stores including Target, Walmart, CVS Pharmacy, Rite Aid, Family Dollar, and Sam’s Club.
However, as popular and widely-used as American Express gift cards are, many people encounter problems with checking their balance.
Amex gift cards usually, come with instructions and details on how to use the card, but if you have been gifted the card by a loved one, then you may have to find your way checking the balance.
Checking your American Express gift card can be done online and also via a phone call. It is important that you know how much is on your balance before making any purchase. Let’s see how to go about this!
Ways to check your AMEX Gift Card Balance
You can check your American Express gift card balance in two ways, including:
- Online
- Via Phone call
Checking Online
Checking your American Express gift card balance online is an easy way to go about it. It involves visiting the Amex website and providing the necessary information about your card to see your balance.
To check your balance online:
- Visit the American Express website at americanexpress.com/gift-cards
- Navigate to the “Check Your Balance” page via the link at the top right corner of the page.
- Alternatively, visit the American Express card balance checker page directly.
- Next, enter your gift card number in the required box. You will find this number boldly inscribed on your card.
- Then, provide the 3-digit security code (CVV), which can be found on the back of the gift card.
- Tap the “Continue” button and follow the prompts.
Your current gift card balance will then be displayed on the screen for you to see.
Checking via Phone call
Another easy way to check your American Express gift card balance is by reaching out to the company via phone call.
To check your gift card balance:
- Find and dial the telephone number located at the back of the gift card.
- You will be placed on a call with an Amex customer support representative who will ask for your gift card number.
- Provide your gift card serial number and what’s left in your balance will be made known to you.
Features of American Express Gift Cards
American Express gift cards are widely used by various individuals around the world and one may begin to wonder why they are so popular. Well, this is because of their features and exclusive services they offer. Let’s check them out.
- No Expiration date: Although this is a feature common to various gift cards, it is still an advantage of using Amex gift cards. Although the cards may expire, the funds on them never expire, so you can use them whenever you want.
- Flexible Loading Options: You can load your American Express gift cards with any amount between $25 and $3,000.
- Zero Liability: Losing your Amex gift card does not mean you have to pay to get a new one. Whether your gift card is lost or stolen, American Express will replace it for you at no cost.
- Open Loop Gift Card: There are several gift card companies around the world, but only a few of them are considered open loop. Open loop gift cards are cards accepted by a wide range of retail stores and Amex gift cards are an example. They can be used anywhere ATM cards are accepted.
FAQs on American Express Gift Cards
Do Amex gift cards expire?
Almost every user of Amex gift cards has this particular question in mind to ask. Although Amex gift cards expire, the funds on it do not expire.
The expiration date of your gift card is usually 9 days away from thr date of purchase. You can also find this date listed on your account for your reference.
Since your funds do not expire with the gift card, you should know what to do continue using your funds. Upon expiration of your Amex gift card, contact the Amex gift card customer care and request a replacement account number.
A replacement gift card will also be shipped to you upon this request and the funds on the old card will be transferred into this new card.
What payment method can I use to purchase a gift card?
Purchasing an Amex gift card is quite easy, given that you can use a wide range of payment options. Payment methods such as American Express, Visa, Mastercard, and Discover credit cards can be used in the purchase of your Amex gift cards.
What do I do if my gift card is lost or stolen?
I mentioned a thing or two about lost or stolen gift cards earlier, but there’s more information about it, if it concerns you. Also, it wouldn’t be bad to know about it just in case, yours gets lost later.
If you believe that your Amex gift card has either been lost or stolen, do well to reach out to American Express by calling 1-888-846-4308.
You will be placed on a call with a customer service representative, who will request the card number and other identifying information about it. It is important that you provide every detail asked of you in order to receive a replacement card.
If the records show that there are some funds remaining on your balance, they will cancel the lost card and issue a replacement card to you in an amount equal to the remaining balance.
How do I add my Amex gift card to a digital wallet?
You can easily add your American Express gift card and eGift card to digital wallets such as Samsung Pay, Apple Pay, and Google Pay.
To do this, follow the procedure below:
- Open the Wallet/App on your device.
- Follow the on-screen prompts, including entering your card number manually or taking a picture of your plastic card.